Teamlead HR Operations (f/m/x)

• As Team Lead HR Operations Sales, you are responsible for the entire operational HR support of our stores in Germany and lead a team of more than 10 HR Operations employees with a clear focus on stability, quality, and execution

• Disciplinary and functional leadership of a >10-person HR Operations team, including prioritization, capacity planning, and performance management

• Ensuring stable, timely, and high-quality execution of all operational HR processes for our stores in Germany

• Overall functional responsibility for managing payroll in close collaboration with the external payroll provider, including escalation management, clarification of complex issues, and ensuring data quality

• Responsibility for the legally compliant preparation and administration of all HR documents throughout the employee life cycle

• Operational implementation and sustainable embedding of HR Operations transformation projects within the team (e.g., process standardization, digitalization, harmonization)

• Close collaboration with HR Business Partners, Area Managers, and retail leaders – including in challenging operational situations

• Professional handling of works council matters in the retail context

• Active identification of process gaps and consistent implementation of improvement measures

• Creation and use of HR KPIs for operational management

We take a competency-based and fair approach to recruiting, that´s why we look beyond your experience to understand how you create impact, grow through change, and collaborate for success.

Alongside these competencies, we’re looking for the following skills:

• Several years of experience in an HR Operations environment with clear payroll responsibility

• Proven leadership experience, ideally with responsibility for teams of more than 8–10 employees

• Solid experience in managing an external payroll provider

• Several years of retail experience with a strong understanding of store structures and operational dynamics

• Experience working with works councils in a retail environment

• Very good knowledge of labor law

• Strong execution skills, decision-making ability, and resilience

• Structured, pragmatic way of working with clear prioritization skills

• Confident presence in complex stakeholder environments

🚀 Your personal development: we want you to grow with us. Become part of our mentoring program, use our e-learning platforms and benefit from many other individual development opportunities.

✔️ Open feedback culture: half-yearly meetings & performance reviews (#DOUGLASDialogue)

🌴 30 days of vacation per year

📍 Would you like a hybrid working model? We offer a balance between mobile working and office days in a collaborative environment. (approx. 8 days/month)

🧘‍♀️Whether it's fitness, mental health or preventative care - with Wellhub and heycare we support you holistically in your well-being.

🐾 Whether you’re working or taking a break - your dog is always welcome in our office.

🍒 Cherry on top: You get our employee discount both online and in-store. On top of that, you get further discount opportunities thanks to our corporate benefits.

🧃 In-house canteen & bistro, as well as free drinks

🎉 A positive and motivating environment & celebrating successes at regular company events such as DOClub, summer party, Women's Day, etc

Then become part of our international company and apply, stating your salary expectations and possible starting date.

As an international employer, we stand for equal opportunities and diversity. We therefore welcome applications from mothers, fathers, people with disabilities and people from the LGBTQIA+ community. Please let us know if, for example, we should use a gender-neutral pronoun, if you need barrier-free access to our offices or if we should allow more time for the application process.

We look forward to hearing from you!