Fachbereich Tech Keyvisual

Join us on this exciting journey and support us in our rapid growth! At our headquarters in Düsseldorf, we are looking for you as a

Junior Salesforce Process Manager (f/m/x)

working type

full time

career level





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Fachbereich Tech Keyvisual


  • Your main function is to support the Retail Media department with diverse tasks to ensure optimal business operations
  • Analysis of existing processes within the Retail Media department and identification of areas for optimization and automation in salesforce with the following responsibilties:
  • Customization and Configuration: Customize Salesforce objects, fields, page layouts, and record types to meet business requirements.
  • Omnistudio: Design and customize applications using Omnistudio to meet specific business requirements.
  • CPQ:Configure pricing rules, discount schedules, and product bundles within the CPQ module to accurately reflect pricing strategies and product offerings.
  • Enterprise Product Catalogue: Design and maintain a centralized product catalogue within Salesforce to manage product offerings across multiple channels and business units.
  • Data Management: Import and export data using data loader or other data migration tools.
  • Security and Access Control: Set up and manage sharing rules, role hierarchy, and record-level security to control data access.
  • Integration: Integrate Salesforce with other systems and applications using APIs or middleware tools.
  • Maintenance and Support: Handle user inquiries and provide support for Salesforce-related issues.
  • Training and Documentation: Develop training materials and conduct training sessions for users.
  • Continuous Improvement: Gather feedback from users and stakeholders to identify areas for improvement.


  • Successfully completed degree in business administration, or a related field
  • You have gained practical experience in administration or process management through internships or similar opportunities
  • Strong expertise in salesforce salescloud and possibly mediacloud
  • Familiarity with methodologies and tools for mapping and optimizing processes is a plus
  • Strong project management skills to develop project plans, timelines, and budgets
  • High level of skill and interest in working with technical systems
  • You possess the ability to clearly present complex information in a way that can be easily understood by a non-technical audience
  • Critical thinking and analytical skills to evaluate complex data and problems and make informed decisions


🚀 Your personal development: We want you to grow with us. Become part of our mentoring program, make use of our E-learning platforms and take advantage of many more individual development offers.

🌴 30 days of vacation per year

📍 You like a hybrid working model? We offer a balance between mobile work and office days in a collaborative environment (average of 8 days/month)

🍒 Super Sale: Our employee discount for both online and in store is the cherry on the top. Not enough? More discount opportunities are available to you thanks to our corporate benefits.

🏋️ You like fitness? Great! Then our gym pass is just right for you.

🧃 Canteen & bistro, as well as free drinks

🎉 A positive and motivating environment & celebration of successes

✨ Company events

✔️ Mid year revues + feedback culture


Does this apply to you?

Then become part of our international company and apply with your current CV, your possible start date and your salary expectations. 
We can't wait to meet you!

As an international employer, we stand for equal opportunities and diversity. Therefore, we welcome applications from mothers, fathers, people with disabilities and people from the LGBTQIA+ community. Please let us know if, for example, we should use a gender-neutral pronoun, if you need barrier-free access to our offices or if you want us to allow more time for the application process.

Questions about application?

Hey, I'm Anna Maria. You’ve got questions about your job application? I’m here to help you.

Anna Maria Tamburrelli
Anna Maria Tamburrelli

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    DOUGLAS is Europe's leading omnichannel provider for beauty. We inspire our customers with a unique offering in online shops, partner programs, and approximately 1,840 stores, enabling them to embrace individual beauty. Expanding our successful omnichannel positioning is at the core of our strategy, as we continuously enhance the customer experience. In the fiscal year 2021/22, DOUGLAS generated a revenue of 3.65 billion euros in the areas of perfumery, decorative cosmetics, skincare, haircare, as well as nutritional supplements, health, and accessories.